Need Help with your Purchase? Call 01268 638055

Installation and Servicing

We offer an installation service on all of our orders and a servicing and spares department to help repair machine failures


Our installations are carried out by fully-qualified engineers who have received training to ensure the successful installation of your new purchase. With this service, we are able to disconnect an old appliance for no added fee however, the removal of the old appliance from your home will come with an added cost, as will the removal of packaging. For an in-depth look into installation and disposal costs, see the table below.

Appliance TypeFreestandingIntegratedDisposalPackaging removal

Washing Machine

Washer Dryer


Tumble Dryer




Fridge Freezer


Electric Oven

Electric Hob

£89.99£15 to £25

Gas Oven

Gas Hob




Electric Cooker

Gas Cooker

Dual Duel Cooker


Electric Range Cooker

Gas Range Cooker

Dual Fuel Range Cooker


Servicing and Spare Parts

Our skilled service team can repair many electrical items, even if you didn't buy them from us. They are located at the same site as our head office and warehouse in Benfleet. We can service and repair almost any electrical item, from televisions to fridge-freezers, whether you purchased it from Stellisons or not.

Because our service team is on the same site as our large warehouse, our engineers can quickly access all the spare parts and accessories that we hold in stock, minimizing delays to you. If you purchase an item from us you can relax in the knowledge that, in the incredibly unlikely event that it goes wrong, we have a superb and speedy repair service staffed by well-trained engineers. If you have an appliance that wasn't purchased from one of our stores that needs repair or servicing, we can still do that for you.

For more information on installations or services, contact us at 01268 756276